Be DRUM Member and enjoy the unbeatable benefits. Sign up now and get rewarded!
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FAQ
1. What is DRUM Member?
DRUM Member is a membership that allows you to earn beats points, redeem rewards,enjoy exclusive promotions, and receive our first-hand news.
Signing up is free for all.
2. How to become DRUM Member?
You can join us by creating a DRUM membership account at our website or download our Member Shopping App.
All you need are email address and an active phone number for sign up.
3. Why do I need an Email Address to sign up as a member?
Every DRUM Member need an email address to associate with his or her account.
Upon sign up you will be assign a unique Member ID. Your Member ID is required to track in-store and online purchase.
Members will only received Beats Points for in-store purchases when Member ID screen has been provided before payment.
For online purchase the beats point will be automatically reward on logged in account, after the order is completed
You can keep track the record by downloading our Member Shopping App.
4. How do I earn Beats points?
Beats points can be earned regularly through the following ways:
Every RM 1 spent = 1 Beats point *x2 Beats Points / x 3 Beats Points (e.g. Member Day* and other promotions*)
In the event of any ongoing promotion or voucher redemption, you are still able to collect the Beats Points, based on the final payable amount.
Accumulated points may redeem as cash voucher to offset the purchase instore as per the tier below.
- 500 Beats points = RM5
- 1000 Beats points = RM10
- 1500 Beats points = RM15
- 2000 Beats points = RM20
- 2500 Beats points = RM25
- 3000 Beats points = RM30
*For online redemption kindly refer to our customer service for further information.
Typically, our Beats points will expire after 356 Days of the date you get them.
Kindly reach out our friendly crew for assistance via Green Whatsapp icon.
5. How to check my Beats points balance?
It's quick and easy to check your Beats points balance! You'll need to be logged in to DRUM Website or Download our Member Shopping Apps to view your Beats points.
Once you do, you can check your balance at 'Beats Points' section.
6. How to redeem my Welcome voucher?
Upon DRUM Member App Download, you will assigned with a Member ID, the Welcome voucher is tie with the Member ID. Just head to any nearest DRUM Stores, flash your Member ID in APP to enjoy the 10% discount with no minimum spend.
*Welcome voucher is valid for 7 days upon membership creation.
By submitting an application for Membership in the DRUM Member, you're agreed to be bound by these Terms & Conditions.